FreeME Health App

Seems to be a psychobabble/neurobabble app. The company that produces the app is "Freeme Health Ltd" - looks like a one-man operation. Further details:

Companies House link

Founder's story
I used to be fit and active, living a life full of adventure and excitement. ME/CFS turned my life upside down. Accepting a new reality of being housebound was almost impossible.
When I heard about neuroscience-based tools I was highly sceptical. However, the change was incredible.
Now fully recovered, itʼs my mission to talk to every expert in the field to make the most effective tool to help others.
Chris Sykes-Popham, founder

[00:00.000 --> 00:04.600] Our brains are wired to be negative.
[00:04.600 --> 00:08.000] This is thanks to our evolution as a species.
[00:08.000 --> 00:12.680] Those who are negative and always looking out for threats tended to live longer.
[00:12.680 --> 00:17.240] Our brains trick us into always expecting the worst, even when things might turn out
[00:17.240 --> 00:18.240] alright.
[00:18.240 --> 00:23.040] If you're anything like me, you'll do it a lot when symptoms start to come on.
[00:23.040 --> 00:27.920] We often think about all the bad possible outcomes and ignore the good ones.
[00:27.920 --> 00:33.280] You might start having thoughts like, here we go again, I'm going to be out for days
[00:33.280 --> 00:34.720] this time.
[00:34.720 --> 00:37.720] What if this crash is a really bad one?
[00:37.720 --> 00:40.440] What if I've got a new condition?
[00:40.440 --> 00:44.440] I've done too much and I'll be crashed for sure.
[00:44.440 --> 00:47.360] In time, this can really spiral.
[00:47.360 --> 00:49.520] Here's the important part.
[00:49.520 --> 00:55.200] When we anticipate symptoms like this, our brain ramps up to prepare us for the fight
[00:55.200 --> 00:58.640] ahead, even though it may never come.
[00:58.640 --> 01:02.220] As if that weren't bad enough, there's another downside.
[01:02.220 --> 01:07.760] In time, we can create unhelpful links that can actually worsen our condition.
[01:07.760 --> 01:09.160] Let me explain.
[01:09.160 --> 01:13.800] When we create links between something we think is a cause of our symptoms, we start
[01:13.800 --> 01:16.240] anticipating them.
[01:16.240 --> 01:17.860] This does the same thing.
[01:17.860 --> 01:22.800] It puts us into fight or flight mode to help us prepare thinking it's being helpful when
[01:22.800 --> 01:26.160] in reality, it's deeply unhelpful.
[01:26.160 --> 01:32.080] In time, just the anticipation of symptoms alone can launch us into this state.
[01:32.080 --> 01:34.120] So how do we counter this?
[01:34.120 --> 01:38.400] There's a really simple, powerful tool that can help.
[01:38.400 --> 01:42.000] It's called corrective experiences.
[01:42.000 --> 01:46.720] It simply involves recording all the times when your negative expectations didn't come
[01:46.720 --> 01:47.960] true.
[01:47.960 --> 01:51.360] Maybe you were worried about symptoms after eating something in particular, but they didn't
[01:51.360 --> 01:52.360] come.
[01:52.400 --> 01:57.800] Maybe you had a bad night's sleep, but you were still okay or able to function.
[01:57.800 --> 02:02.280] Recording your positive experiences challenges your negativity bias.
[02:02.280 --> 02:06.800] It also builds a database of evidence in your mind that you can come to when you're not
[02:06.800 --> 02:08.440] doing so well.
[02:08.440 --> 02:14.200] In time, it rewires your brain so that no longer has this negative outlook, so that you no
[02:14.200 --> 02:17.440] longer constantly expect the worst outcome.
[02:17.440 --> 02:23.160] It stops you anticipating symptoms so you don't preemptively go into fight or flight.
[02:23.160 --> 02:30.200] Finally, it actually breaks those unhelpful links which can actually worsen your condition.
[02:30.200 --> 02:35.240] When I started doing this regularly, it completely changed my relationship with my symptoms and
[02:35.240 --> 02:36.240] my condition.
[02:36.240 --> 02:39.600] It was a total game changer.
[02:39.600 --> 02:43.800] Not many people actually use this technique, just because it involves writing little things
[02:43.840 --> 02:44.840] down.
[02:44.840 --> 02:51.120] But those who do tell us it's one of the best things they've ever done for their condition.
[02:51.120 --> 02:55.440] From now, I want you to start looking for all the times in your life where things actually
[02:55.440 --> 02:57.720] turned out okay.
[02:57.720 --> 03:00.080] Let me give you some examples.
[03:00.080 --> 03:01.440] These are completely made up.
[03:01.440 --> 03:05.880] The bus broke down and I had to walk home and I'd already done a lot that day.
[03:05.880 --> 03:10.840] I thought this would bring on symptoms, but actually I'm still fine.
[03:10.840 --> 03:12.160] Here's another example.
[03:12.200 --> 03:15.520] I used to think that eating too many carbs made me crash, but I didn't have anything
[03:15.520 --> 03:20.360] else available so I ate a massive pizza yesterday and I'm still okay.
[03:20.360 --> 03:23.440] I want you to have a little think and see if you can think of anything like that from
[03:23.440 --> 03:25.040] the last few days.
[03:25.040 --> 03:27.720] If you can, write it down now.
[03:27.720 --> 03:33.200] Remember, it's anytime you're anticipating a negative outcome but things turned out okay.
[03:33.200 --> 03:37.720] It's anytime that you're anticipating symptoms, but either they didn't come or maybe they
[03:37.720 --> 03:40.440] were just better than expected.
[03:40.440 --> 03:42.760] It's fine if you can't think of anything right now.
[03:42.760 --> 03:47.720] Just start looking for the times things actually worked out alright and start recording them
[03:47.720 --> 03:49.360] using this tool.
[03:49.360 --> 03:54.440] Finally, you'll see there's some other things you can record on here, but corrective experiences
[03:54.440 --> 03:56.360] are the most useful.
[03:56.360 --> 04:00.360] You can find out more or watch this video again by pressing the little I button.
 
Hi.
This is my first post on the forum.
I recently purchased this app and asked for a refund 2 weeks later.
I thought my experience could be helpful for others curious about the product.
I must note that my refund was processed immediately; no questions asked. I also provided a set of rather direct and honest comments (they asked for feedback). They thanked for the feedback and their response was very mature.

Here's the final paragraph of the feedback I sent them; I believe this might be useful for those wondering about the contents and the structure of the app:
Note: CBT stands for "cognitive-behavioral therapy".

To conclude, the app at this stage feels like an arbitrary compilation of CBT based practices and definitely not something specifically geared towards CFS patients. Honestly, in its current form I would not recommend it to any CFS patient I know. It would be a much better idea to provide specific practices recommended for common and/or debilitating symptoms of CFS. In its current form, the app simply exposes the patients to a huge number of practices without any guidance.

Also, this was not my first rodeo in this recent wave of "brain retraining" products. Previously I tried re-origin (The course is named "You again") and asked for a refund 6 moths later. Needless to say, at this point I am very skeptical about the effectiveness of these approaches. Changing my mood and "feeling good" does absolutely nothing for me with regard to my low energy and at times debilitating fatigue.

Regards,
Tolga
 
Hi and welcome @TGuven , and thank you for sharing your experience. Based on the introductory video I would argue you were quite kind to them in your feedback - it’s complete garbage with a real risk of harm. It should be taken down immediately.

It seems like apps are the new rage in public healthcare, so this is probably not the last one we’re going to encounter..
 
Hi and welcome @TGuven , and thank you for sharing your experience. Based on the introductory video I would argue you were quite kind to them in your feedback - it’s complete garbage with a real risk of harm. It should be taken down immediately.

It seems like apps are the new rage in public healthcare, so this is probably not the last one we’re going to encounter..
Unfortunately, yes.
I am starting to recognize a somewhat disturbing pattern consisting of someone claiming to have "recovered" (did you really have CFS to begin with ?) and a false promise of "practices that have been proven to work" (in CFS patients ? Really?)
And then there are testimonials... Oh well...
 
Unfortunately, yes.
I am starting to recognize a somewhat disturbing pattern consisting of someone claiming to have "recovered" (did you really have CFS to begin with ?) and a false promise of "practices that have been proven to work" (in CFS patients ? Really?)
And then there are testimonials... Oh well...
Yup. Probably a combination of misdagnoses and natural recover of actual cases, attributed to whatever they happened to try at the time.
 
Unfortunately, yes.
I am starting to recognize a somewhat disturbing pattern consisting of someone claiming to have "recovered" (did you really have CFS to begin with ?) and a false promise of "practices that have been proven to work" (in CFS patients ? Really?)
And then there are testimonials... Oh well...
it’s become, frankly, a whole industry.

Recovery Stories -> Product
 
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