Yeah I was involved in commissioning a couple of pieces of qualitative research for the department I worked for to find out real people’s experiences of complaining about dealing with us, and also asking a range of disabled people what their issues were with the service we were or weren’t offering.
Eta. Nobody from the department was involved in the interviews or groups it was made quite clear that the researchers weren’t civil servants.
Eta. Nobody from the department was involved in the interviews or groups it was made quite clear that the researchers weren’t civil servants.
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