I have fibro and much prefer softer surfaces, as the web site points out. My mattress is very supportive, but has a layer of gel on top, which feels soft, just heavenly.
Physical therapists often have patients lie down on hard, high-density foam rollers to help relax the back muscles. I did this once at a PT clinic and ended up with a huge fibro flare. I was able to find a much softer one, but they aren't standard.
In a novel I read recently, the main character's husband is a physical therapist. The late middle-aged protagonist doesn't have fibro, but does have arthritis and aches and pain, so her husband got her to lie on a hard roller. She said it must have been invented by someone who hates everybody. Some people use the hard ones comfortably, but they are awful for people with fibro and other pain conditions.
Physical therapists undergo very rigorous training, but I've found they aren't familiar enough with the needs of fibro patients. If you push us too much, even though someone without fibro would be fine with that level of exertion, we will flare and could have pain for days.
