I recently registered on the Kings College Hospital/St Thomas Hospital patient app., which is called MyChart. It covers other hospitals and clinics too.
It asks you to list existing medical conditions. It doesn't list ME properly. I have sent the following email to the MyChart email address in an effort to correct this. Has anyone else encountered this issue on NHS apps.? Have you had success in reporting and correcting it?
Hello
I recently registered on MyChart. I'd like to report a fault on the app.
In the section which asks patients to report existing medical conditions it does not allow patients to enter Myalgic Encephalomyelitis (ME/CFS) (see NICE guidelines 21/10/21), but only Chronic Fatigue Syndrome, which is an outdated disease name. Strangely I was able to register that I was a member of the ME Association in that section on reporting existing conditions. I did this as it was the closest available accurate option, but it would obviously be preferable if the app were to reflect current NICE guidelines.
I'd be grateful if you can let me know once the app has been updated.
With thanks
It asks you to list existing medical conditions. It doesn't list ME properly. I have sent the following email to the MyChart email address in an effort to correct this. Has anyone else encountered this issue on NHS apps.? Have you had success in reporting and correcting it?
Hello
I recently registered on MyChart. I'd like to report a fault on the app.
In the section which asks patients to report existing medical conditions it does not allow patients to enter Myalgic Encephalomyelitis (ME/CFS) (see NICE guidelines 21/10/21), but only Chronic Fatigue Syndrome, which is an outdated disease name. Strangely I was able to register that I was a member of the ME Association in that section on reporting existing conditions. I did this as it was the closest available accurate option, but it would obviously be preferable if the app were to reflect current NICE guidelines.
I'd be grateful if you can let me know once the app has been updated.
With thanks
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