SECTION 9: FINAL SECTION
69. Is there anything else about the service you would like us to know?
70. Is there anything else about the assessment you would like to tell us?
It is not clear to me whether this survey is intended as a research project to find out whether UK clinics have been implementing the NICE guideline, and/or for future use as part of the package of multiple PROMS to help clinicians care better for each pwME, and/or for service evaluation.
Whichever it is, as with the other PROMS in this project, it's far too long, and some questions are ambiguous, inappropriate or just plan wrong.
My suggestion is a simple one page tick box questionnaire, eg, off the top of my head:
1. Basic demographic data if for service evaluation or just name if it's part of the clinical toolbox.
2. Were you provided with the following, and were you satisfied with the provision: (provided yes/no, satisfactory yes/no, not applicable)
a. diagnosis by a doctor
b. information about common ME/CFS symptoms
c. medication to help with symptoms such as sleep problems, nausea or pain
d. information about how to recognise Post-exertional malaise
e. Information about managing symptoms using aids to pacing such as activity and symptom diaries or apps, step and heart rate monitoring, and symptom-contingent pacing
f. information and help with adjustments to education and work
g. help accessing disability benefits - information and letters of support
h. aids and adaptations such as wheelchairs
i. help with organising care at home
j. a care and support plan
k. psychological support
l. referral for specialist investigations
m. Materials to take home or online resources
n. Did the clinical staff treat you with respect
o. Did the clinical staff listen to you and believe you
p. Were consultations accessible (home visit, wheelchair access, online...)
q. Contact details for follow up appointments/ further help and support/ annual review.
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The big advantage of a single one page with tick boxes is both pwME and clincian can see at a glance where there is satisfaction, dissatisfaction, and gaps in provision.
My emphasis is on medical diagnosis, symptomatic treatments where possible, education about management, and support with accessing things that make life more manageable such as aids, work adjustments, disabilty benefits and social/personal care.
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