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https://bjgpopen.org/content/early/2020/10/12/bjgpopen20X101143
https://bjgpopen.org/content/early/2020/10/12/bjgpopen20X101143
Finding the 'right' GP: a qualitative study of the experiences of people with long-COVID
Tom Kingstone, Anna K Taylor, Catherine A O'Donnell, Helen Atherton, David N Blane and Carolyn A Chew-Graham
BJGP Open 13 October 2020; bjgpopen20X101143. DOI: https://doi.org/10.3399/bjgpopen20X101143
Abstract
Background An unknown proportion of people who had an apparently mild COVID-19 infection continue to suffer with persistent symptoms, including chest pain, shortness of breath, muscle and joint pains, headaches, cognitive impairment (‘brain fog’), and fatigue. Post-acute COVID-19 (‘long-COVID’) seems to be a multisystem disease, sometimes occurring after a mild acute illness; people struggling with these persistent symptoms refer to themselves as ‘long haulers’.
Aim To explore experiences of people with persisting symptoms following COVID-19 infection, and their views on primary care support received.
Design & setting Qualitative methodology, with semi-structured interviews to explore perspectives of people with persisting symptoms following suspected or confirmed COVID-19 infection. Participants were recruited via social media between July–August 2020.
Method Interviews were conducted by telephone or video call, digitally recorded, and transcribed with consent. Thematic analysis was conducted applying constant comparison techniques. People with experience of persisting symptoms contributed to study design and data analysis.
Results This article reports analysis of 24 interviews. The main themes include: the ‘hard and heavy work’ of enduring and managing symptoms and accessing care; living with uncertainty, helplessness and fear, particularly over whether recovery is possible; the importance of finding the 'right' GP (understanding, empathy, and support needed); and recovery and rehabilitation: what would help?
Conclusion This study will raise awareness among primary care professionals, and commissioners, of long-COVID and the range of symptoms people are experiencing. Patients require their GP to believe their symptoms and to demonstrate empathy and understanding. Ongoing support by primary care professionals during recovery and rehabilitation is crucial.
How this fits in
- Primary care
- primary healthcare
- Covid-19
- long-COVID
- persistent symptoms
- qualitative research
- severe acute respiratory syndrome coronavirus 2
- headache
- chest pain
- fatigue
- general practice
- cognitive impairment
It is now well recognised that a proportion of people who had an apparently mild COVID-19 infection continue to suffer with persisting and cyclical symptoms, including pain, palpitations, breathlessness, cognitive impairment, and fatigue. This is the first qualitative study in the UK to explore the perspectives of people experiencing persisting symptoms following COVID-19 infection. Participants describe the hard work of experiencing, understanding, and managing their symptoms, and the range of sources of support and help they have sought. They describe the impact on their sense of identity, and emphasise the importance of GPs believing their symptoms, and demonstrating empathy and understanding.