Navigating Social Security disability benefits with Long COVID: A grounded theory study, 2026, Hair et al
Nicole Hair, Maushmi Patel, Ibitein Okeafor, Carly Urban, Nabil Natafgi
Web | APHA 2026 Conference | Conference Abstract
Nicole Hair, Maushmi Patel, Ibitein Okeafor, Carly Urban, Nabil Natafgi
Background: Long COVID is an emerging public health challenge that impacts the health and financial security of millions. Individuals living with Long COVID may qualify for Social Security Administration (SSA) disability benefits; however, barriers limit access to these programs.
Methods: This qualitative study used Strauss and Corbin's grounded theory to examine how adults with Long COVID perceive and navigate SSA disability benefit programs, including factors shaping decisions to apply, delay, or discontinue applications. Data were collected through 17 interviews and 4 focus group discussions. Analysis was conducted using constant comparative methods until theoretical saturation was reached.
Population Studied: Participants included 35 US-based adults living with Long COVID, predominantly female (62.9%) and Black/African American (62.9%), representing 19 states. Eighteen participants reported applying to SSA programs; 15 had not applied, and two initiated but did not complete the application process.
Principal Findings: The central phenomenon, perceptions about SSA programs, reflects the conditions and processes shaping participants’ experiences.
Applicants described the process as complex and stressful, citing system-level biases, limited customer support, and insufficient information as key barriers. Uncertainty about eligibility, unclear procedures, long waiting times, and potential legal costs discouraged participation. Long COVID symptoms further compounded these challenges.
Applicants highlighted the importance of support from family, friends, providers, attorneys, advocates, and employers.
Conclusion: Administrative complexity and limited support within SSA disability programs present substantial barriers for individuals with Long COVID. Efforts to clarify eligibility criteria, streamline procedures, and strengthen support systems may improve access for individuals living with Long COVID.
Methods: This qualitative study used Strauss and Corbin's grounded theory to examine how adults with Long COVID perceive and navigate SSA disability benefit programs, including factors shaping decisions to apply, delay, or discontinue applications. Data were collected through 17 interviews and 4 focus group discussions. Analysis was conducted using constant comparative methods until theoretical saturation was reached.
Population Studied: Participants included 35 US-based adults living with Long COVID, predominantly female (62.9%) and Black/African American (62.9%), representing 19 states. Eighteen participants reported applying to SSA programs; 15 had not applied, and two initiated but did not complete the application process.
Principal Findings: The central phenomenon, perceptions about SSA programs, reflects the conditions and processes shaping participants’ experiences.
Applicants described the process as complex and stressful, citing system-level biases, limited customer support, and insufficient information as key barriers. Uncertainty about eligibility, unclear procedures, long waiting times, and potential legal costs discouraged participation. Long COVID symptoms further compounded these challenges.
Applicants highlighted the importance of support from family, friends, providers, attorneys, advocates, and employers.
Conclusion: Administrative complexity and limited support within SSA disability programs present substantial barriers for individuals with Long COVID. Efforts to clarify eligibility criteria, streamline procedures, and strengthen support systems may improve access for individuals living with Long COVID.
Web | APHA 2026 Conference | Conference Abstract