Ordeals and the Empathy Gap Sam Freedman 'Comment is Freed' substack
Long read, UK focused but wider relevance:
Exerpt
An under-discussed aspect of covid policy was the speed with which government supported people financially and temporarily solved social problems. Furlough is widely seen as a success. Rishi Sunak built his reputation on it. But what’s really remarkable about it is how quickly and seamlessly it was rolled out. It was easy for businesses to use, and beneficiaries barely had to do anything at all. Likewise the additional £20 a week for those using Universal Credit was paid out without complications to all who needed it, and, briefly, reduced poverty. Rough sleeping was halved within a few weeks once it became a threat to the rest of society, though it’s now gone back up again.
This should leave us with a big question. If it was so easy then, when government was hardly operating at maximum effectiveness, why is so hard the rest of the time? How much of the misery that is inflicted on those who need government support in normal times due to poor administration and how much is deliberate?
Long read, UK focused but wider relevance:
Exerpt
An under-discussed aspect of covid policy was the speed with which government supported people financially and temporarily solved social problems. Furlough is widely seen as a success. Rishi Sunak built his reputation on it. But what’s really remarkable about it is how quickly and seamlessly it was rolled out. It was easy for businesses to use, and beneficiaries barely had to do anything at all. Likewise the additional £20 a week for those using Universal Credit was paid out without complications to all who needed it, and, briefly, reduced poverty. Rough sleeping was halved within a few weeks once it became a threat to the rest of society, though it’s now gone back up again.
This should leave us with a big question. If it was so easy then, when government was hardly operating at maximum effectiveness, why is so hard the rest of the time? How much of the misery that is inflicted on those who need government support in normal times due to poor administration and how much is deliberate?