UK: Guardian article: Capita pays compensation to family of woman who died after benefits cut [not about ME]

Quote:

A government contractor has paid out “substantial” compensation following the death of a young mother who took an overdose after her disability benefits were removed.

Philippa Day, 27, a single mother from Nottingham who had longstanding mental health issues, died in hospital in October 2019, two months after taking an overdose. She had endured months of stress and anxiety after a long struggle with the Department for Work and Pensions (DWP) and Capita to reinstate her benefits.

An inquest into her death identified 28 instances where “systemic errors” by both the DWP and its contractor had led to failures in the handling of Day’s claim. These failures were a “stressor” in her decision to take the overdose, the coroner ruled, although he was unable to conclude she had intended to take her own life.

https://www.theguardian.com/politic...oman-who-died-after-benefits-cut-philippa-day