I received another phone call from the shielding people the day after the ones mentioned above.
It was much longer, and I had a chance to explain the unsuitability of the standard box for a diabetic.
He decided that I would receive food boxes (he didn't ask, he just announced that I would receive them and apologised for them stopping). I am on the shielding list, and always have been (he said that I was on the list 3 times during the 14 minute call), and as that the existing box, and my being unable to ring the council to ask for more suitable food, would mean that I would be forced out to get food, that I should receive a box suitable for a diabetic.
This morning that box turned up.
It is the same thing as a standard box, with no non trivial differences (e.g. custard creams instead of digestives, passata instead of pasta sauce - still chocablock with low quality white carbs as the main calorie source).
This time it came in a banana box, and was helpfully left with a defrosting loaf of bread on top of the toilet roll.
This time it contained a list of categories (I should receive at least one item from each category), their options for each category, etc.
Surprisingly tins of actual meat are the main option in that category (tinned meat), I have never received a tin of actual meat, only fray bentos processed stuff (pie inna tin, 'meat'balls). This time I got a tin of beef soup with white gunk on top that they, apparently with no sense of irony, call a steak pie.
It seems that a tin of veg is mandatory, I have never received one (it seems that fresh cabbage is an option in this category. which I have also never received. I have never received anything in this category at all (although I have received fresh carrots these are in a different category - fresh veg).
I could go on.....but you may get the picture - talking to people, answering the questions which they have deliberately called to ask my opinion on - is pointless.