Andy
Senior Member (Voting rights)
Full title: “If I don’t trust them, I shut down”: understanding patient and practitioner perspectives of multidisciplinary treatment for people with persistent physical symptoms. A focused ethnography
Open access
Abstract
Purpose
Despite the high prevalence of persistent physical symptoms (PPS), guidance for rehabilitation services treating people with these symptoms is limited. This study aimed to understand multidisciplinary interventions designed to improve activity and participation within specialist PPS servicesMaterials and methods
A focused ethnography was conducted, including observations, informal conversations and interviews with healthcare professionals and patients, alongside documentary analysis of healthcare records. This was carried out at three specialist PPS services across the UK. Participants included 17 people with PPS and 25 healthcare professionals.Results
Three themes were developed focused on key rationales and experiences of therapy: Reconceptualising activity as a safe possibility; Healthcare professionals showing up with authenticity and curiosity; and Empowering people in their rehabilitation. Collectively, they highlight the multiple ways in which both engaging with healthcare professionals and increasing activity may feel unsafe to people with PPS, the importance of building trusting relationships to overcome these challenges, and the need to attend to dynamics of control within rehabilitation.Conclusions
Building and maintaining trusting therapeutic relationships, that foster shared understandings, and feelings of safety and control when increasing activity, is central in specialist rehabilitation for people with persistent physical symptoms.IMPLICATIONS FOR REHABILITATION
- Healthcare professionals should attend to the multiple ways in which increased activity may feel unsafe for people with persistent physical symptoms.
- Developing a trusting therapeutic relationship is particularly important when working with people with persistent physical symptoms, due to previous negative healthcare experiences, and can be built through a focus on authenticity and curiosity.
- Building shared understandings of symptoms and taking time to make shared decisions may help people feel empowered and facilitate their engagement.
Open access
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