My epoxy resin, that was supposed to be here on Thursday, to repair a free evaporative cooler, was announced as 'irretrievably damaged' by the courier last night. This is after amazon stating that delivery had been attempted twice, when the courier said it was still in a distant hub.
Amazon still want me to wait until Tuesday for it, when the courier has said they will not deliver, as it's irretrievably damaged.
I imagine that it was insufficiently packaged and got caught in the hubs sorting tracks/machinery. I do hope that Evri didn't have to shut down a conveyor gunked together by high strength epoxy
On Tuesday I have no doubt amazon will simply start the refund process, so possibly another several days before I get the money back so that I can order again.
Meanwhile the price of it has gone up from £17 to a few pennies under £19, when even the original price was pushing it for repair of a low end broken 'free' cooler. It's a VonHaus - a company that deliberately has inferior things manufactured as people buy them as they are relatively cheap. Tat often is.
So my chances of getting this cooler working in the next week or so seem....slim.
In the meantime I have no doubt all the steam coming off my head, and flames coming from my ears, will cool me down.
ETA - and it gets worse. Amazon made me wait until today before allowing me to 'do' anything, they aren't going to, despite their system saying undeliverable. They then graciously accepted there was a 'problem', and still did nothing. They did provide a link for me to use so I could take action, but things like cancel order, ask for a refund, or even 'speak' to a person, all unavailable. Even a sub option of report a problem only offered me tracking.
I am now trying a 'chat' with amazon marketplace, to ask for a refund, quoted response time is 3 days, to even have it considered. Before which they they want the damaged item back.
So - maybe January 3267 before this tank gets fixed, by which time the epoxy could well be £47.6 Trillion a tube vs my £17 something refund.