Monaghan & Shepherd meeting DWP and assessment companies

It’s an issue to get a tribunal to listen to any recording unfortunately. It all comes down to the tribunal and what you are claiming the recording proves. The clearer the recording the more useful it is of course, which is an issue with those cassette recorders. The clearer it is the easier it is to get it transcribed as well which is much more useful for tribunal.

Capita, atos, etc will listen to it in full if you need to make a complaint and they can’t resolve it by just interviewing the assessor. As you say merely the act of recording the assessment can change the behaviour of the assessor too.

If you can you should always record your face to face assessments.

 

They were talking about video taping PIP assessments, which I would not be happy with. This is from November 2018. I don't know what's happening about it now. Must check!

Checked. July 2019 report.

 

Gosh, just did a bit more poking around and found this. It's a long set of requests and comments, but I thought it was interesting. And I commend Craig Gilding for his hard work to actually get a response that answered his questions! And some of the comments interspersed are of interest too, especially note the last one (1st July 2019).

 

I remember the whole investigation by the Work&Pensions Committee early 2018.

The Govt hadn’t even implemented the sound suggestions made by the Leader of the Independent Reviews of PIP (Paul Gray) or his colleague (Dr Paul Litchfield) who did the 2013/2014 reviews.

At the time of the Govt response, everyone commented that DWP had completely muddied the waters by coming up with Video recordings, which Nobody had asked for.

https://www.parliament.uk/business/...-2017/pip-esa-assessments-17-19/publications/