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On Monday morning this week, Benefits and Work was contacted by a number of mainstream media outlets who had all been given to believe that the Green Paper would finally be published today.
On Monday evening Starmer met privately with backbench Labour MPs to discuss the benefits cuts.
By Tuesday morning the story had changed again, with the Green paper not now expected until next week.
So, as Labour seemingly panics about how to present its cuts without provoking a major revolt, claimants are left with yet more media speculation and growing fear and uncertainty.
We will publish any news about the cuts as soon as it is concrete and official, but not before.
In the meantime, in this edition of the newsletter, we learn that one thousand work coaches are being transferred to providing “intensive voluntary support” to sick and disabled claimants.
We discover that face-to-face assessments seriously reduce your chances of a personal independence payment (PIP) award.
And, it turns out, they have a similar effect on work capability assessments (WCAs)
And we publish a new resource listing the number of PIP awards for over 500 different conditions.
ONE THOUSAND WORK COACHES FOR DISABLED CLAIMANTS
The DWP has announced that 1,000 existing work coaches will be transferred to supporting sick and disabled claimants in 2025/26.
As a result, 65,000 claimants will get “intensive voluntary support” to move into work.
The DWP say that work coaches will be helping claimants on health-related benefits, including those who are furthest away from work.
Coaches will provide
“tailored and personalised employment support” and help claimants access support with writing CVs and with interview techniques.
However, disability minister Stephen Timms has also revealed that Access To Work, which provides grants averaging £5,000 to help disabled people stay in work, has become too popular.
Labour now plans to place more of the onus on employers to pay for adjustments, because
“the current style of Access to Work is unlikely to be sustainable in the long term”.
But as long as the DWP’s focus is on trying to improve the CV’s and interview techniques of disabled claimants, rather than financially supporting and encouraging companies to employ disabled people, the efforts of work coaches seem doomed.
PIP FACE-TO-FACE ASSESSMENTS SERIOUSLY REDUCE SUCCESS RATES
Claimants who had a face-to-face personal independence payment (PIP) assessment last year were almost a quarter less likely to get an award than claimants who had a telephone or video assessment.
DWP statistics show that over the last three years the gap between face-to-face assessments and telephone/video assessment success rates has been growing, rising from 11% in 2022 to 13% in 2024. The full figures are:
2022 Face-to-face: 42% Telephone, video: 53%
2023 Face-to-face: 44% Telephone, video: 56%
2024 Face-to-face: 44% Telephone, video: 57%
Part of the difference in success rates may be the opportunity for assessors at face-to-face assessments to deny points using baseless “informal observations”, such as:
“Is tanned. Suggests good health.
Overweight. Suggests good appetite.
Smartly dressed. Suggests good drive.”
Although currently only around 4% of PIP assessments are face-to-face, the proportion is set to rise from Autumn of this year
But claimants can ask to have their assessment type changed, for example because travelling to an assessment centre for a face-to-face assessment would be painful or distressing.
The right to a review of the type of assessment you are allocated, and the right to a further review, are explained at pages 105-107 of our member’s Guide to PIP Claims and Reviews, along with sample written requests for a change of assessment type.
We have also updated the section of the guide headed
“What kind of assessment will you have?” at page 103, to inform readers about the different success rates for different types of assessment.
FACE-TO-FACE WCAS HAVE LOWEST SUCCESS RATE
It’s not just for PIP that face-to-face assessments lead to fewer successful claims
Figures released by DWP disability minister Stephen Timms show that claimants who have a face-to-face work capability assessment (WCA) are least likely to be considered to have limited capability for work-related activity (LCWRA) by the assessor.
Face-to-face assessments end in 53% of claimants being assessed as having LCWRA. This compares to 63% for video assessments and 61% for telephone assessments.
The statistics are worth bearing in mind if you are considering asking the DWP to change your assessment type as a reasonable adjustment.
We will be updating our guide to ESA and UC Claims to include information about assessment success rates.
PIP AWARDS BY HEALTH CONDITION
Benefits and Work has added a new resource to our personal independence (PIP) pages, looking at the number of awards for all the 500+ different conditions that the DWP recognises for PIP.
The DWP divides PIP awards into one of 20 different categories.
The figures show that the top four categories:
Psychiatric disorders: 1,406,044 awards
Musculoskeletal disease (general): 691,426 awards
Neurological disease: 470,380 awards
Musculoskeletal disease (regional): 434,670 awards
make up 82% of all PIP awards.
These 20 categories are then divided into sub-categories and divided again into 500+ different conditions.
We’ve put all these conditions into a searchable database allowing visitors to discover how many claimants have been awarded PIP for any given disability.