Hi all, long time no see due to very severe ME. Saw plan and in the middle of preparing my own response. It's another formal complaint to the Minister DHSC - with teeth. Here's the current draft of the covering letter to the 22 page detailed complaint which I'm finalising.
The covering letter gives a flavour and have given the PHSO a brief overview of history, problems with the parliamentary progress of the delivery plan, and about the PFD Reports. That's why the PHSO have given me a Case Reference number.
Need a critique, thoughts, unwise? effect of submitting complaint to PHSO is double edged sword, if complaint not upheld, fact checking etc. Pile in... because my brain is now mush.
sorry it's so long. draft of complaint will follow in the next week or so.
Here's who they are:
https://www.ombudsman.org.uk/about-us/who-we-are
Here is the purpose of referring complaint to them
https://www.ombudsman.org.uk/about-us/what-we-do
Initially complaint must be to DHSC which I want to do before 2 September due to Coroner's deadline, but no hurry if anyone else wants to make their own complaint to their MP. Will be happy for people to use whatever they want from my complaint and add to it, just quote the case reference.