Summary of recommendations:
1. The Government should abandon its target to employ 5,000 more GPs. NHS England should conduct an audit of general practice appointments and work with providers and representative bodies to understand how consultations can be delivered more efficiently by other clinicians. NHS England should build a recruitment and training plan based on this information.
2. Current funding streams should be replaced with contracts that commission services covering the whole care needs of defined groups of people.
3. Contracts should focus on outcomes that matter to patients, rather than outputs or process. Commissioners, providers and patients should work together to determine these outcomes.
4. Commissioners should fund services from an integrated budget. The Government should investigate the optimum size of commissioning bodies and work with NHS England, clinical commissioning groups and local authorities to understand how these bodies should be constructed.
5. The Government should develop a long-term plan to collect data from general practice and across the NHS to be used to design contracts. The Government should satisfy itself that the care.data programme is best-placed to achieve its aims, clarify providers’ legal obligations and ensure that people are adequately informed of their right to opt out.
6. Commissioners should nurture nascent markets through risk-sharing agreements. The nature of these agreements should vary by market maturity, but be designed for providers ultimately to assume full financial responsibility for patient care.
7. Future contracts must be fixed-term to encourage competition and the best services for patients. Exact durations will depend on market maturity, but best practice suggests between five and 15 years are optimal lengths.
8. Commissioners should uphold patient choice throughout the care system. Funding should follow the patient to incentivise providers to deliver the best care for all users.