United Kingdom: ME Association governance issues

I have sent another email asking Neil/MEA for the third time for details of the meeting that adopted the current articles of association:



I also questioned the appalling assertion that the MEA need not hold AGMs:



Because I have not informed Neil of any intention to share his responses I will continue not to do so, but I will continue to summarise our communication here.
The attitude at the last AGM seemed to smack of this ‘be grateful for anything’ attitude based on them misunderstanding they needed to offer a real AGM
 
The attitude at the last AGM seemed to smack of this ‘be grateful for anything’ attitude based on them misunderstanding they needed to offer a real AGM
And ps why any human person wanting to do the right thing by the illness would have played those games re:the AGM even if it wasn’t a legal obligation doesn’t reflect as them being appropriate and responsible anyway.

the way they’ve behaved recently makes it clear that whilst all this is a mess (at best) it’s not something where we should or have any obligation to be sympathetic to them regarding it.

Their first instinct has not once been straight as a die nor plain polite. Which doesn’t look good for trusting there was ‘care’ at the time it happened or that there wasn’t fake playing as we saw with the AGM now happening back then either and then making this harder than it should be due to stuff that needn’t be happening

pure defensiveness or stress at the odd mistake doesn’t account for all the stench of choices made in the last year so somethings rum in how it’s being led and the attitude to constituents

now I’m watching the classic attack and then pretend to be all sad and expecting sympathy as ‘humans make mistakes’ on the next hand manipulation. I say that because those who do deserve such sympathy and understanding don’t act in the way we’ve witnessed in the lead up to it, so it’s just another tactic to me I’ve seen certain types run through.

it really isn’t ok to leave all the vulnerable people with such denigrating behaviour towards them being left unchallenged and given all this fir there not to be significant removal of power and voice from relevant individuals

I still can’t believe what he/they did with the very important motion that from what I can see was absolutely meeting any bar to be required to be voted in at a valid AGM asap

I’m also worried the timing being delayed is being used to keep the PROMS - which could have devastating effects for an entire generation as it’s ’how the illness is measured ‘ meaning it can be redefined on ground and minimised or changes distorted (by counting certain symptoms that respond to x but not others ) - from being tackled
 
And ps why any human person wanting to do the right thing by the illness would have played those games re:the AGM even if it wasn’t a legal obligation doesn’t reflect as them being appropriate and responsible anyway.

the way they’ve behaved recently makes it clear that whilst all this is a mess (at best) it’s not something where we should or have any obligation to be sympathetic to them regarding it.

Their first instinct has not once been straight as a die nor plain polite. Which doesn’t look good for trusting there was ‘care’ at the time it happened or that there wasn’t fake playing as we saw with the AGM now happening back then either and then making this harder than it should be due to stuff that needn’t be happening

pure defensiveness or stress at the odd mistake doesn’t account for all the stench of choices made in the last year so somethings rum in how it’s being led and the attitude to constituents

now I’m watching the classic attack and then pretend to be all sad and expecting sympathy as ‘humans make mistakes’ on the next hand manipulation. I say that because those who do deserve such sympathy and understanding don’t act in the way we’ve witnessed in the lead up to it, so it’s just another tactic to me I’ve seen certain types run through.

it really isn’t ok to leave all the vulnerable people with such denigrating behaviour towards them being left unchallenged and given all this fir there not to be significant removal of power and voice from relevant individuals

I still can’t believe what he/they did with the very important motion that from what I can see was absolutely meeting any bar to be required to be voted in at a valid AGM asap

I’m also worried the timing being delayed is being used to keep the PROMS - which could have devastating effects for an entire generation as it’s ’how the illness is measured ‘ meaning it can be redefined on ground and minimised or changes distorted (by counting certain symptoms that respond to x but not others ) - from being tackled
Just compare it with Sonya Choudhury’s response to the 24 page “DIY care plan”. It’s not just that she withdrew it from the website, her manner and way of engaging with the community was so respectful, understanding and we felt heard and understood.
Contrast with “get up and move/ I’m in charge of complaints/filibuster AGM/slight mistake but anyone who says we did anything wrong faces action, also we were not wrong and we have set up a webpage today we weren’t wrong”
 
Just compare it with Sonya Choudhury’s response to the 24 page “DIY care plan”. It’s not just that she withdrew it from the website, her manner and way of engaging with the community was so respectful, understanding and we felt heard and understood.
Contrast with “get up and move/ I’m in charge of complaints/filibuster AGM/slight mistake but anyone who says we did anything wrong faces action, also we were not wrong and we have set up a webpage today we weren’t wrong”

I'm beginning to think the MEA is a lost cause, as they show zero awareness of this contrast. You can't solve a problem until you realise it exists, and I've seen nothing to convince me they do.

I hope I'm wrong. When I say "they show zero awareness" I actually mean Neil Riley, because his is the only voice we hear. Maybe there are others working in the background who can see the problems, and it just needs time to work through.
 
That’s bad …


And chimes with the attitude issues we’ve seen elsewhere

Imo it's so bad because it further confirms an observed pattern and attitude.

In itself it's not great, but easily remedied in a healthy organization. There's a lot of stuff to keep track of, so the occasional error, if responded to in a good way, would not bother me.
 
The attitude at the last AGM seemed to smack of this ‘be grateful for anything’ attitude based on them misunderstanding they needed to offer a real AGM
I think this hits the nail on the head, it really feels like they just want everyone to be grateful, they know best and just shut up.

I'm sure many, if not most, of us (me included) are grateful for some of what they do; especially what Charles Shepherd has done (and continues to do), but this is not unconditional and they seem to be running their own fiefdom where they've never been questioned, as evidenced by the non-attendance at AGMs by members, their apparent shock and unpreparedness at members actually attending and they don't like it when they are on the receiving end of reasonable inquiry.
 
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I'm beginning to think the MEA is a lost cause, as they show zero awareness of this contrast. You can't solve a problem until you realise it exists, and I've seen nothing to convince me they do.
Agreed. I think I said very early on in this that it was a lost cause or similar.

However, there is still a large constituency of people with ME who don't follow the machinations of how the charity is run, aren't offended by some of the pap they share on social media, just see the Facebook posts that are gushing with adulation. Which I suspect is where the board are placing their faith, love bomb those who give unconditionally rather than those 'reaching for their keyboards' or however it was that Riley referred to them when he first lit the touch paper back in the summer.

I hope what is different with this storm (and perhaps what they haven't quite grasped) is that very well thought out letters are being sent to them, Companies House, The Charities Commission, which aren't going away.

This has spurred me, that if I can muster the energy, I will try to write to the CC because if enough letters land, questioning their stewardship of the charity, perhaps more thorough, probing, questions will be forthcoming from where it matters.
 
I'm beginning to think the MEA is a lost cause, as they show zero awareness of this contrast. You can't solve a problem until you realise it exists, and I've seen nothing to convince me they do.

I hope I'm wrong. When I say "they show zero awareness" I actually mean Neil Riley, because his is the only voice we hear. Maybe there are others working in the background who can see the problems, and it just needs time to work through.
I suspect it's salvageable, and has the potential to be a good patient organization again. What I personally think it needs is a removal of the chair and any directors who stand behind the current way of working, and an internal attitude shift, where it is clear good governance is important and members are respected partners with a say and control function, not a nuisance to be shoved aside or threatened whenever they are critical of the organization's actions.

There is currently a group of members who are engaging in active membership - that's what got this whole ball re. the payments rolling in the first place- who want to make the ME Association function better and have its members engage with their org and actively use the governing tools they have. This is exactly what this organization needs imo.

To me Riley also seems clearly a lost cause - I think the man will never get it, he truly feels that he knows best even when wrong (as shown in other instances as well), and he seems more focused on protecting his position and projects than on getting it right.

I think the ME Association can be turned for the better, but it'll take removal of some people, active focus, and time.



Edited to remove some more personal info
 
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I think it's possible Neil Riley has done some very useful work over the years behind the scenes for the MEA. But nobody can be good at everything, and in my view he is unsuited to the public facing roles he currently holds, including writing for the magazine and dealing with complaints.
Times change. Many pwME are no longer happy with organisations whose leaders patronise us and who treat the organisations they lead as their personal kingdom.
 
@Trish, they should mourn your withdrawal since you gave them such good publicity in your widely-read review on Amazon of that popular Xmas book, signposting them to people needing accurate literature on M.E / CFS, back in the day when their literature was expurgated, but now it is ungoverned an ungovernable i.e unexpurgated it is misleading the highest echelons and the lowest and all of us jerks inbetween - with blatant intent I may add, but then today is the last day of a long year so please forgive me, I already lost count of the days for the first time this year and there is a global wake still going on
 
...but this is not unconditional and they seem to be running their own fiefdom where they've never been questioned, as evidenced by the non-attendance at AGMs by members, their apparent shock and unpreparedness at members actually attending and they don't like it when they are on the receiving end of reasonable inquiry.


They have never welcomed scrutiny.

Some of us noted they were running the org as though it were their personal fiefdom as far back as 2004. They stopped publishing summaries of board meetings at the end of 2013, resulting in even less transparency. They wouldn't provide the Members' Register in 2004. They are not providing copies of Minutes, now, despite being repeatedly asked for them (and when they are legally required to provide them, if requested to do so). They block criticism on social media.

Their AGMs have always been poorly attended. The technology to hold virtual AGMs and EGMs/General Meetings was available long before the pandemic; they could have been early adopters of virtual or hybrid meetings. They've had an IT guy (now a full trustee and Deputy Chair since 2023) advising the MEA since 2002. He became an Associate Trustee in 2012. He could have helped the board make AGMs more accessible to a membership that finds travelling difficult but they did not pursue this until this year. Why not?
 
in for a penny, in for a pound then

That cited Q & A is a parody of:

"2024 AGM Minutes A.O.B [Draft to be approved by AGM 2025 and still being updated by patient participation engagement (PPE) as a work in progress],"

That cited Q & A is a parody of:

"2024 AGM Minutes A.O.B [Draft to be approved by AGM 2025 and still being updated by patient participation engagement (PPE) as a work in progress],"

It purports to minute the unlisted A.O.B (being mostly notified in advance to Trustees who simply could not abide it being put onto the Agenda as requested)

Normally Members might put their business onto the Agenda listed specifically and before the unlisted A.O.B. I had understood A.O.B is for matters unlisted as not notified in advance but arising by and in AGM

Please provide some draft(s) for a rewritten Agenda - rewritten to show how professionally it could and should have been written IF professionally done - without the conflicting interests, and so done neutrally and independently only to properly, duly and fully inform all Members in advance of the real business of the 2024 AGM,

- rather than twitter inanely instead and misuse the MEA business (operations and public relational publicity) BIDGET to concoct a fake paper trail
,
Please provide some draft(s) for a rewritten Agenda - rewritten to show how professionally it could and should have been written IF professionally done - without the conflicting interests, and so done neutrally and independently only to properly, duly and fully inform all Members in advance of the real business of the 2024 AGM,

- rather than twitter inanely instead and misuse the MEA business (operations and public relational publicity) BIDGET to concoct a fake paper trail

Please list the matters for AGM (in a sentence for each discrete item) as notified in advance for inclusion in the Agenda (listing and timeplan obviously requiring more time than therefore planned).

Please add the time-plan to this draft Agenda estimating the time allowable for each item (to include the appropriate timing for the Trustees own Agenda items and for any unlisted A.O.B items)

Please provide a real summary of the real unlisted A.O.B items as arisen under the real A.O.B

Please provide a listing for the real matters as raised under A.O.B as not notified in advance for inclusion in the Agenda listing

Plesae provide the real draft minutes of the real A.O.B

I ask because the Q & A mocked up by the Trusatees consists largely of the reports made orally at specious length, by the Trustees, to their captive collapsing audience, in lieu of providing their reports in writing in advance as is normal and as was requested for a humane reasonable adjustment of abnormality back to normal

This cited Q & A is exactly what it looks like (to me): WINDOW DRESSING showcased in a showcase making the website a tool for the window dresser, a dressing so anomalous in this arena that it was plainly crafted for use in a completely different arena to a private audience in need of just such hearsay "evidence" as can rewrite the real evidence, for only as long as the real evidence need not be examined eg in grant applications for part-funded costly research to apply a ... patent toolkit ... epidemiologically .... with full trust in the Trustees

A prime example being the equally anomalous letter alleging anomalies in NG206 which letter went a long way in Australasia (by hearsay), until the NG206 and all its reasoning may be examined - likewise the Q & A answer minutes of meeting

The intended readers are not just the Charity Commission and the Companies House already misdirected to read the Q & A as a benevolent vexed long-suffering defence in the otherwise unavailable complaints procedure.

Every lawyer in the land knows the requirement to show and conduct a company complaints process on legal matters. The flippancy on missing procedure is breathtaking coming from the company's own in-house Legal Advisor plainly got cocky while so long under some protection elevated above and beyond the law and empowered by
an invincible team on Mission Impossible featuring TheThunderbirds and ScoobyDoodoo, don't be a tosser, pick it up and bin it, its a bad habit and the contagion makes little kiddies go blind
 
I have sent another email asking Neil/MEA for the third time for details of the meeting that adopted the current articles of association:

I also questioned the appalling assertion that the MEA need not hold AGMs:

Because I have not informed Neil of any intention to share his responses I will continue not to do so, but I will continue to summarise our communication here.

Neil replied again, but in relation to my third request for details of the meeting that adopted the current articles and to see a copy of the minutes of that meeting I was told:

The documents that we provide are those required by the Companies Act. These do not include Minutes of Meetings.

I don’t think that is true, I understand as am member I should have access to minutes of general meetings. However for the time being I have just replied:

Is the Society declining to provide details as to which meeting adopted the current articles and refusing to provide me as a member a copy of the minutes of that meeting.

Unfortunately in error I said ‘Society’ rather than ‘Association’.
 
@Peter Trewhitt but don't we know that in these proceedings (of those meetings that changed some articles-of-association) the MEA Trustees and their MEA Advisors gave reasons to the Members who made these changes.

Reasons so effective and so so unspeakable that such reasoned reasonable Trustee reasoning could not and cannot and will not be spoken of, nor corresponded upon nor discussed on social media not even once in 64 pages - let alone Recorded - ever again

And no Trustee, no Medical Advisor, no Legal & Posterity Advizar, no Trip Advisor and no I.T Advisor could possibly recall the reasons given anyway, plus as 64 pages appear to demo its a very effective tabu constructed it would seem by red herrings like slaps in the face by a cold smarmy git fish with all the insouciance of long practice

Thats exactly how significant it all was so "go away and stop bothering these nice people"
 
Neil replied again, but in relation to my third request for details of the meeting that adopted the current articles and to see a copy of the minutes of that meeting I was told:



I don’t think that is true, I understand as am member I should have access to minutes of general meetings. However for the time being I have just replied:



Unfortunately in error I said ‘Society’ rather than ‘Association’.
According to the Charity Commission website;

Retention of minutes – companies and CIOs
Trustees of charitable companies must:
  • take minutes at trustee meetings, and
  • store minutes for at least 10 years from the date of the meeting
You can store copies of your company’s minutes electronically.

You must make the minutes of a general meeting available to your company’s members. Your members can challenge the contents of the minutes at your charity’s next general meeting unless you permit members to do this before the next meeting.


I’d say, they should be providing you with a copy of minutes if you are a member. If they had to share them at the 2015 AGM for ratification, they presumably should still be available under the ten year rule?

https://www.gov.uk/government/publications/charities-and-meetings-cc48/charities-and-meetings
 
I'm beginning to think the MEA is a lost cause, as they show zero awareness of this contrast. You can't solve a problem until you realise it exists, and I've seen nothing to convince me they do.

I hope I'm wrong. When I say "they show zero awareness" I actually mean Neil Riley, because his is the only voice we hear. Maybe there are others working in the background who can see the problems, and it just needs time to work through.
The agm seemed to demonstrate that there is wider agreement with Riley. Look at the “we must investigate whether movement is useful” project being set up (to validate Neil’s article) the poor comms on the date of the agm, hour long trustee introductions….
 
I don’t think that is true, I understand as am member I should have access to minutes of general meetings.

According to the Charity Commission website;

Retention of minutes – companies and CIOs
Trustees of charitable companies must:
  • take minutes at trustee meetings, and
  • store minutes for at least 10 years from the date of the meeting
You can store copies of your company’s minutes electronically.

You must make the minutes of a general meeting available to your company’s members. Your members can challenge the contents of the minutes at your charity’s next general meeting unless you permit members to do this before the next meeting.


I’d say, they should be providing you with a copy of minutes if you are a member. If they had to share them at the 2015 AGM for ratification, they presumably should still be available under the ten year rule?

https://www.gov.uk/government/publications/charities-and-meetings-cc48/charities-and-meetings


Also, again I am no legal expert, especially not in UK law, but if the Company Act 2006 still applies, then it says:

355 Records of resolutions and meetings etc
(1)Every company must keep records comprising—

(a)copies of all resolutions of members passed otherwise than at general meetings,

(b)minutes of all proceedings of general meetings, and

(c)details provided to the company in accordance with section 357 (decisions of sole member).

(2)The records must be kept for at least ten years from the date of the resolution, meeting or decision (as appropriate).

(3)If a company fails to comply with this section, an offence is committed by every officer of the company who is in default.

(4)A person guilty of an offence under this section is liable on summary conviction to a fine not exceeding level 3 on the standard scale and, for continued contravention, a daily default fine not exceeding one-tenth of level 3 on the standard scale.
and
358 Inspection of records of resolutions and meetings
(1)The records referred to in section 355 (records of resolutions etc) relating to the previous ten years must be kept available for inspection—

(a)at the company’s registered office, or

(b)at a place specified in regulations under section 1136.

(2)The company must give notice to the registrar—

(a)of the place at which the records are kept available for inspection, and

(b)of any change in that place,

unless they have at all times been kept at the company’s registered office.

(3)The records must be open to the inspection of any member of the company without charge.

(4)Any member may require a copy of any of the records on payment of such fee as may be prescribed.

(5)If default is made for 14 days in complying with subsection (2) or an inspection required under subsection (3) is refused, or a copy requested under subsection (4) is not sent, an offence is committed by every officer of the company who is in default.

(6)A person guilty of an offence under this section is liable on summary conviction to a fine not exceeding level 3 on the standard scale and, for continued contravention, a daily default fine not exceeding one-tenth of level 3 on the standard scale.

(7)In a case in which an inspection required under subsection (3) is refused or a copy requested under subsection (4) is not sent, the court may by order compel an immediate inspection of the records or direct that the copies required be sent to the persons who requested them.
(bolded for emphasis/easy finding)

Companies Act 2006
 
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Unfortunately in error I said ‘Society’ rather than ‘Association’.

They also registered the name "The ME Society".

Other names:
  • THE ME ASSOCIATION (Working name)
  • THE ME SOCIETY (Working name)
  • MYALGIC ENCEPHALOMYELITIS ASSOCIATION (Previous name)
  • THE MYALGIC ENCEPHALOMYELITIS ASSOCIATION (Previous name)
  • THE MYALGIC ENCEPHALOPATHY ASSOCIATION (Previous name)
 
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