Open letter to the Trustees and Staff of Action for ME about the 'Toolkit for professionals'

Trish

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Staff member
Following discussion on this thread, I contacted Action for ME to express concern about the document and ask for the research evidence on which the advice in the document was based. The staff member who replied asked me for more details of my concerns and seemed bemused by the idea that there needed to be research evidence.

I therefore decided to write a personal open letter to Action for M.E. detailing my concerns and asking that the document be withdrawn.

Here is the letter. It has been sent, so please don't waste time and energy proofreading it or making suggestions for changes - it's too late.

To the trustees and staff of Action for ME.

A personal plea from a long standing ME sufferer and carer.


‘Toolkit for professionals’ - A critique and request for withdrawal

I understand the SEE ME project was set up to test whether a specialist employment and benefit support and advice service, based in an ME/CFS clinic, focused on the particular needs of people with ME (pwME) would be useful both in covering perceived deficiencies in existing services and to address the particular challenges faced by pwME, and to save time and therefore money for ME clinicians to focus on their clinical care of the patient.

I can see that, having tried out such a service at one clinic, it seemed logical to pass on lessons learned from this project that are specific for pwME to the organisations that normally deal with these clients. Giving occupational health assessors, CAB advisers, and DWP job coaches and benefits assessors accurate and helpful information about ME and the particular needs and difficulties faced by pwME could be useful.

BUT the following conditions would need to be met:
  1. The definition and description of ME/CFS should be based on recognised criteria, include post exertional malaise, and include accurate descriptions of both the symptoms and the severity and disabling effect of those symptoms. And it should not confuse the picture by implicitly or explicitly including other fatiguing conditions such as idiopathic chronic fatigue, anxiety, depression or stress related problems such as burn out.

  2. The description of Post Exertional Malaise should be accurate and not downplay the severity and risk of prolonged worsening from seemingly slight levels of over-activity. PEM is not just feeling a bit sicker or more tired for a few days after significantly increased activity. It can be completely disabling and last significantly longer than a few days and be triggered by quite minor increases in activity and can lead to long term deterioration.

  3. Any descriptions of what is known at present about causes, underlying pathology and perpetuating factors of ME must be accurate and evidence based. The biopsychosocial, central sensitisation and stress-HPA-axis models of ME are not evidence based. Treatments based these models that include changing mind set, ignoring or re-interpreting symptoms, or 'desensitisation' or overcoming deconditioning by building up activity, do not work and may cause harm. Therefore suggestions that pwME need to be encouraged to do more, or are reluctant to try, or can gradually build up their activity to beyond their current energy envelope, have no place in evidence based employment support or advice.

  4. Any description of severity levels and consequent levels of disability, duration of relapses and unpredictability of these needs to be accurate and not downplay the seriousness of the disease and the likelihood that the majority of pwME are too sick to work. The current document barely mentions the majority of pwME who are moderate or severe and unable to work at all.

  5. Pacing needs to be accurately described, including the importance of staying within the energy envelope and listening to the body. Pacing, as most experienced patients understand it, is not a structured or hour by hour planned process, and does not involve increasing activity outside the energy envelope - whether by 10% or any other amount. The key is finding the baseline, or ‘energy envelope’ and sticking within it, listening to the body and reducing activity when symptoms begin to worsen, and resting as much as needed to prevent short or long term relapses.

  6. The impossibility of planning ahead should be emphasised, and therefore the complete inappropriateness of terms like ‘rehabilitation’, ‘goals’, ‘gradually increasing activity’ etc. The harms likely from such approaches for the majority of pwME need to be spelled out. Setting goals and any planning which involves any increases in activity are incompatible with pacing. A proper risk assessment of any rehabilitation plan for a pwME that involves increasing activity planned ahead of time would be likely to find too great a risk of long term harm and no evidence of benefit to the pwME either in health or in employment prospects. (Even the flawed PACE trial did not manage to find any improvement in employment or objective health measures for the active therapy groups).

  7. Advice services for pwME on employment and benefits should focus solely on providing information about employment rights, help with achieving these with employers, and assistance with accessing benefits to which they are entitled. They should not involve goal setting or making rehabilitation plans. Such forward planning for activity levels different from what the patient is currently able to sustain is effectively medical advice and has no evidence supporting its use.

  8. Objective scientific evidence:
    Any written or spoken advice from AfME to professionals on how to deal with pwME with respect to employment or benefits should not be based on the subjective impressions of the workers and subjective feedback from clients on a single short term project that was not studied scientifically. Experiences on a project based in a clinic and provided while the pwME are also getting clinical support from the clinic should not be extrapolated to pwME who are not being seen in that context (eg hospital clinic versus job centre). Documents and information provided to professionals must be based on rigorously carried out, scientific trials of the strategies included in the advice, with a meaningful control group, objective outcome measures and long term follow up, and specific to the type of context in which the strategy is being tested.
The ‘Toolkit for Professionals’ fails on all 8 counts.

…………………..

Action for M.E.'s commitment to scientific evidence

The ME charities in the UK, including Action for ME, have been fighting hard to get the NICE guidelines changed on the basis that the evidence for the directive CBT and GET approach has been shown to be scientifically unsound, and the treatments can cause harm. The charities have insisted in their submissions to NICE that clinical guidelines should be based on sound and objective scientific evidence.

Given that, I find it shocking to see Action for ME undermining so dramatically and drastically all that good work by producing a document for professionals that is not evidence based, not scientific, full of false or unfounded claims and assumptions and is likely to do immeasurable harm to pwME. I find it equally shocking that an employee of Action for ME is not only be unable to provide me with any evidence, but appears puzzled at a request for research evidence supporting the approach taken in the document. Does AfME not have a commitment to provide information based on sound evidence?
………………..

The way forward

I therefore ask that AfME take responsibility for this major error of judgement in producing and disseminating this unevidenced document, and withdraw the ‘Toolkit for Professionals’ immediately, and inform the DWP, and anyone else it has been given to, that this has been done and why.

A short replacement document spelling out the seriousness of ME as a disabling illness made worse by activity and for which setting employment goals, forward planning and rehabilitation are not appropriate strategies should be provided to counteract the damage done by the Toolkit. I suggest such a document, which need not be more than a page or two, be written in consultation with expert patients who understand the importance of science and evidence (such as those on the Science for ME forum).

It should be emphasised to the DWP that pwME who are currently too sick to work should be automatically placed in the ESA support group, on the grounds that there is no evidence that making pwME set goals, or undergo any planning or rehabilitation activities leads to improved health or employment, and that expecting pwME who are currently too sick to work to participate in such processes is cruel and harmful and likely to cause worsening symptoms long term.

The current Toolkit document, with its emphasis on goal setting and rehabilitation, provides a real and present danger that more pwME will be wrongly placed in the Work Related Activity Group (WRAG) by the DWP, and expected to do inappropriate preparation for work activities and to return to work when they are too sick to sustain it, endangering their long term future health.

I urge Action for ME to act swiftly before the misinformation and unevidenced advice in the Toolkit document are disseminated any further and to counter the harm already done.

Detailed critique:

I could, when I have recovered sufficiently from writing this letter, provide a detailed critique of the inaccurate and inappropriate material in the Toolkit. However, I see no point in doing this when I am urging that the whole document be withdrawn.

To get a flavour of the specific points of contention, and the level of anger at the harm this document will cause, I suggest you read carefully the responses on the Science for ME forum thread.

I am the member called Trish on that forum. I emphasise that this is a personal letter. I am not writing on behalf of the forum or its members.

Link to thread.
………………………………………………...

And finally
I think Action for ME needs to reconsider its apparently high dependence for materials for training doctors and other professionals on the North Bristol clinic run by Hazel O’Dowd. It is not appropriate that medical advice and clinical training for a physical illness like ME/CFS is devised or presented by a clinical psychologist with no medical training.

Thank you. I look forward to your considered response.

Please note: This letter will be made public on the Science for ME forum and I intend to post any reply I receive there too.

Trish Davis.
 
A lot of waffle that will not make sustained work possible, even if the authors very much wished it did. There is significant potential for harm in any intervention, which this is, that tries to manipulate patient's activity levels.
 
Following discussion on this thread, I contacted Action for ME to express concern about the document and ask for the research evidence on which the advice in the document was based. The staff member who replied asked me for more details of my concerns and seemed bemused by the idea that there needed to be research evidence.

I therefore decided to write a personal open letter to Action for M.E. detailing my concerns and asking that the document be withdrawn.

Here is the letter. It has been sent, so please don't waste time and energy proofreading it or making suggestions for changes - it's too late.

Thank you @Trish for writing and sharing this clear and important letter.
 
After two and half months off work I am now achieving a greater level of understanding of my illness and symptoms and how this impacts on my daily life. SEE M.E. helped me to more fully understand what I was experiencing and that to some extent I had been misrepresenting my condition to both myself and my employer. Achieving a fuller acceptance of my condition has helped me to move forwards more positively with recovery. I expect now that, when I go back to work, I will take a much clearer idea of how to sustain it more reliably.” SEE M.E. client

I wanted to highlight this. In the current paradigm, patients are persuaded to adopt a "positive" frame of mind. The belief is that this positive frame of mind will help them, but I doubt there is any high quality evidence showing this to be true. That something is done with good intentions does not mean that the results will be good. Such a positive frame of mind can be unrealistic and damaging. It can be another way to be in denial about the fact that there is no way to predict or influence the course of the illness.

My impression is that this document is filled with this kind of positive attitude. The reality is that we don't know if that helps patients, or is just a waste of everyone's time and energy, or is even harmful. I find the recurrent references to dealing with relapses and fluctuations in symptoms suspicious because these are signs of overexertion which suggests that contrary to the message in this document, the observed patient were not successfully managing their condition.
 
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Excellent letter, Trish. :thumbup:

The impossibility of planning ahead should be emphasised,
It should be emphasised to the DWP that pwME who are currently too sick to work should be automatically placed in the ESA support group, on the grounds that there is no evidence that making pwME set goals, or undergo any planning or rehabilitation activities leads to improved health or employment, and that expecting pwME who are currently too sick to work to participate in such processes is cruel and harmful and likely to cause worsening symptoms long term.
The take-away message, IMO.

I find the recurrent references to dealing with relapses and fluctuations in symptoms suspicious because these are signs of overexertion which suggests that contrary to the message in this document, the observed patient were not successfully managing their condition.
Good point.
 
I wanted to highlight this. In the current paradigm, patients are persuaded to adopt a "positive" frame of mind. The belief is that this positive frame of mind will help them, but I doubt there is any high quality evidence showing this to be true. That something is done with good intentions does not mean that the results will be good. Such a positive frame of mind can be unrealistic and damaging. It can be another way to be in denial about the fact that there is no way to predict or influence the course of the illness.

My impression is that this document is filled with this kind of positive attitude. The reality is that we don't know if that helps patients, or is just a waste of everyone's time and energy, or is even harmful. I find the recurrent references to dealing with relapses and fluctuations in symptoms suspicious because these are signs of overexertion which suggests that contrary to the message in this document, the observed patient were not successfully managing their condition.

I also think that many of us have tried this on our own. I know I have -- over and over again. In the past, when I got to a place where I was feeling a little better, I would take on more with all the hope and positive attitude in the world. Only to find out it could not be sustained. To find myself in a downward spiral was always so demoralizing and painful both physically and emotionally. Had to work through it and come to acceptance of this disease and its devastation to my life once again. No matter how many times I tried, it was and still is never sustainable! It blows my mind that these powers that be never listen to and learn from patient experiences. Instead they are caught up in their hypothetical theories which are not based in reality. These so-called therapists only serve to add greatly to the suffering of ME/CFS patients. When will they ever wake up?
 
But there are members on this forum who endorse every word. I for one am putting my hand up.:emoji_hand_splayed:
Aye :emoji_hand_splayed:.

Fabulous letter.

With regards to evidence, from their statement here:

https://www.actionforme.org.uk/news/pace-trial-and-behavioural-treatments-for-me/

In its guidance on therapy and symptom management, the British Association for CFS/M.E. does not refer to APT and/or pacing. Instead, it offers “pragmatic recommendations from experienced clinicians to guide practice when seeing adults with CFS/M.E., where specialist CFS/M.E. CBT and GET therapists are not available/appropriate […] Evidence-based therapies emphasize a therapeutic relationship that enables a graded increase in activity and a process to explore barriers to this increase.”
So they claim that the therapies they recommend are evidence-based, but their only evidence seems to be "BACME said so", which they have taken on faith, just like they took the BPS bullshit on faith.
I contacted Action for ME to express concern about the document and ask for the research evidence on which the advice in the document was based. The staff member who replied asked me for more details of my concerns and seemed bemused by the idea that there needed to be research evidence.
Well really, we told you, BACME said so, what are you bothering us for now?

Their statement continues:
According to BACME, specialist NHS M.E./CFS services should advocate collaborative work, patient-led goals and support to stabilise physiological patterns of rest, sleep, movement and diet. At the same time, psychological/emotional support should be offered, aimed at supporting patients to come to terms with being diagnosed and/or living with the condition, and to understand the factors and behaviours (eg. doing too much) that jeopardises that stabilisation.

We fully support this approach, and would add that:

  • “this is best achieved through pacing that utilizes energy conservation techniques mindful of heart rate limits. Only then can careful training of the anaerobic energy system, (ie, improving the body’s tolerance for and ability to clear lactate while increasing ATP in resting muscle) be initiated.” (Van Ness et al, Workwell Foundation, May 2018)
  • “healthcare professionals should recognise that the person with CFS/ME is in charge of the aims and goals of the overall management plan. The pace of progression throughout the course of any intervention should be mutually agreed.” (NICE guideline for M.E./CFS, 2007)
We hear from many patients who say that they have received exactly this sort of support from the clinician working with them. However, we also hear from patients who feel that they are pushed to do too much, or whose therapists or other health professional do not take their views and experiences into account.

Their statement is from August 2018, which we discussed here at the time and thought was a rather bungled apology for past wrongs. In fact it wasn't, it was just informing us of their current position, as it said at the top:

This statement sets out our position on the PACE trial and behavioural treatments for M.E.
Their position is their position, and that's that. No discussion, no response to feedback from sufferers (although we gave them plenty at the time). They are now forging ahead as recommended by BACME without reference to the views of sufferers. It's how they've always done things.
 
It's a very good, clear letter.

Action for ME previously fed SEE M.E project findings back to the joint Work and Health Unit as part of the WHU Expert Advisory Group. I'm not sure when the toolkit was published or whether this was provided to the WHU or WHU EAG.

Action for ME (10 July 2018) said:
Yes, we have been part of the Expert Advisory Group (EAG) for the joint Work and Health Unit. Our input was focused on sharing learning from our SEE M.E. project, which involved setting up a pilot service that offered specialist employment support (NOT talking therapies) to people with M.E. who self-referred, with the aim of supporting them to achieve the employment-related goals they set for themselves (eg. achieving their best possible exit from unsustainable employment, achieving more sustainable existing employment, successfully returning to their job after lengthy sickness absence, starting a new job, or starting volunteering or a training course).

The WHU is jointly sponsored by the DWP and DHSC and is responsible for taking forward the employment advisors in IAPT programme, which has sought to embed employment advisors in IAPT services and increase the number of employment advisors working with IAPT services with the object of helping referrals remain at work or return to work if on sick leave.

'Employment advisers' (a term which is not specific to the employment advisors in IAPT programme) are included in the SEE M.E. toolkit's intended audience. ME/CFS patients may be referred for IAPT under IAPT-LTC as patients with MUS.

SEE M.E. toolkit said:
A range of specialist expertise, in addition to the GP, can be called upon when a person is employed but off sick from work; including occupational health, specialist clinicians, Access to Work and health/disability employment support services. However, engagement with this expertise can add further demands on your client. An imminent risk of job loss brings the need to seek further sources of advice on welfare benefits, pensions and employment rights. This can create a further burden of travel, action, learning and decision making.

Hence it is vital for services working with clients with M.E. to facilitate access to other services, while also paying attention to what they say they can actually manage to do (rather than would ideally do).

This includes increasing active professional liaison with other services, which can make a significant difference to the resources required of your client and therefore to the ultimate outcome. As such, we highly recommend this kind of integrated approach as best practice when working with people with M.E. and their employment goals.

Whilst I understand the reasoning given for recommending increased liaison, I think it's a highly questionable idea to feed back findings to the DWP or a spin-off government unit to the effect greater liaison or integration of employment and healthcare services is highly recommended.
 
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'Employment advisers' are included in the SEE M.E. toolkit's intended audience. ME/CFS patients may be referred for IAPT under IAPT-LTC as patients with MUS.

Basically, while we are wondering how we can slow down if not put an end to IAPT, and we're still trying to explain to AfME that their advice can and will harm, they're busily ignoring us and colluding to help bring IAPT about.

So, no matter what they say, they obviously support ME as being suitable for treatment under IAPT. Given the work they do and the contacts they have it simply isn't possible they don't know what IAPT will mean for patients.
 
To be clear, 'Employment adviser' is a broad term which isn't specific to the employment advisors in IAPT programme - I'll flag that in my post.

I don't imply that AfME are colluding on IAPT. But I don't think they should be feeding back SEE M.E. to the WHU when PwME are being referred under IAPT as MUS and may be further referred for employment advice under a programme taken forward by the WHU in result.
 
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I think it's fair to say that AfME are fully aware of IAPT. If not that would be another massive failing to keep informed of events and I don't buy that.

Given the model they use so closely resembles the IAPT plan and O'Dowd's involvement and opinions, the probability that this feeds in, or supports IAPT can't have passed them by.

It's not like they're such a big charity that there'll be different sections operating in isolation to the rest.
 
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